Terms of Use

1. Acceptance of Terms

By accessing or using the Louis Polo website (louispolo.in) and placing orders, you agree to be bound by these Terms of Use. If you do not agree, please do not use our website.

2. Use of the Website

You agree to use this website only for lawful purposes. You must not:

• Use the site in any way that violates applicable laws or regulations
• Attempt to gain unauthorised access to any part of the website or its servers
• Reproduce, duplicate, or resell any part of our website without permission
• Submit false or misleading information during checkout

3. Product Information

We make every effort to display product colours, dimensions, and descriptions accurately. However, actual colours may vary slightly depending on your screen. We reserve the right to correct errors and to update product information at any time without prior notice.

4. Pricing and Availability

All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise. We reserve the right to change prices without notice. Products are subject to availability and we reserve the right to limit quantities or decline orders at our discretion.

5. Orders and Payment

By placing an order, you confirm that all information provided is accurate. We reserve the right to cancel any order in the event of pricing errors, suspected fraud, or stock unavailability. Payments are processed securely via Razorpay. Louis Polo does not store your card details.

6. Shipping

Delivery timelines are estimates and not guaranteed. Louis Polo is not responsible for delays caused by courier partners, customs, or events outside our reasonable control. Risk of loss passes to you upon dispatch.

7. Intellectual Property

All content on this website — including text, images, logos, and design — is owned by or licensed to Louis Polo. You may not reproduce, distribute, or create derivative works without our written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Louis Polo shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products. Our total liability shall not exceed the amount paid for the specific product giving rise to the claim.

9. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

10. Changes to These Terms

We may revise these Terms at any time. Changes take effect immediately upon posting. Your continued use of the website constitutes acceptance of the revised Terms.

11. Contact

For any questions regarding these Terms, contact us at support@louispolo.in.